Data controller
My UAB Pay is the controller responsible for the personal data collected through this website and our customer area.
For any question regarding this policy, you can write to us at support@myuabpay.com.
Data we collect
- Identification data: first name, last name, date of birth, postal address, email address, phone number.
- Data related to your financing requests: income, employment situation, existing financial commitments.
- Connection and usage data for the customer area (technical logs, IP address, browser type).
- Data submitted through our contact, support or live chat forms.
Purposes of processing
We use your data to review and manage your credit requests, open and administer your account, ensure the security of our services, respond to your requests, and comply with our legal and regulatory obligations relating to banking and fraud prevention.
Legal basis
Depending on the case, processing is based on the performance of pre-contractual or contractual measures, compliance with legal obligations applicable to My UAB Pay, our legitimate interest in ensuring the security and proper functioning of our services, or your consent where required (for example for certain cookies).
Sharing of data
Your data may be shared with technical service providers who assist us (hosting, email delivery), credit-check agencies as part of a credit request, and competent authorities where required by law. We never sell your data to third parties.
Retention period
Your data is kept for the duration of the contractual relationship, then archived for the periods required by the legal and accounting obligations applicable to credit institutions, before being deleted or anonymized.
Cookies
Our website uses cookies to improve your experience, measure traffic and personalize certain content. You can accept or decline their use at any time via the consent banner displayed on the site.
Security
We implement appropriate technical and organizational measures (encryption, access control, logging) to protect your data against unauthorized access, loss or disclosure.
Your rights
Under the General Data Protection Regulation (GDPR), you have a right of access, rectification, erasure, restriction, objection and data portability. You may also lodge a complaint with the competent supervisory authority. To exercise your rights, contact us at support@myuabpay.com.
Changes to this policy
This policy may be updated from time to time. The date of the last update appears at the bottom of this page; we invite you to review it regularly.
